1. What types of custom fish tank services do you offer?

We offer a range of custom fish tank services, including freshwater tanks, saltwater tanks, and mixed tanks. You can choose from various sizes, shapes, materials, and decorative styles to match your preferences and space requirements.

2. What does your fish tank landscaping service include?

Our fish tank landscaping service includes selecting and arranging substrates, plants, rocks, and decorative elements to create a visually appealing and suitable environment for your fish. We provide expert advice and design recommendations based on your needs.

3. What steps are involved in your door-to-door installation service?

Our door-to-door installation service includes the following steps:

1. Site Inspection: Our technician will visit your home to inspect the installation location and understand your specific requirements.

2. Preparation: We will prepare the fish tank and related equipment based on the site inspection.

3. Installation and Setup: Our professionals will install the fish tank, set up filtration and heating systems, and perform initial setup.

4. Water Testing: We will test and adjust the water quality to ensure it is suitable for your fish.

5. Training and Guidance: We will provide basic maintenance and operation instructions for your new fish tank.

4. How long does it take to custom build and deliver a fish tank?

The time for custom fish tank building and delivery depends on the design complexity and size of the tank. Typically, the process takes between 2 to 6 weeks. We will discuss the exact timeline with you once the design is confirmed.

Frequently Asked Questions (FAQ)

5. How do I schedule a door-to-door service?

You can schedule a door-to-door service by filling out the appointment form on our website or by calling our service hotline directly. Please provide your detailed address and service requirements so we can arrange the most suitable time and technician.

6. How is the price for a custom fish tank determined?

The price of a custom fish tank is based on several factors, including the tank’s size, material, design complexity, and additional equipment and decoration. We will provide a detailed quote based on your specific requirements.

7. How long does fish tank landscaping take?

The time required for fish tank landscaping depends on the complexity of the design and the types of materials used. Generally, the process takes between 1 to 3 hours. We will schedule an appropriate time based on the actual requirements.

8. Does the service include maintenance and care for the fish tank?

Our door-to-door installation service includes basic maintenance and care instructions. For regular maintenance services, you can opt for our additional service options, which include scheduled checks and upkeep.

9. Can I make changes to the design after it’s been finalized?

During the design phase, you can request modifications, and we will adjust the design accordingly. Once the design is confirmed, any major changes may affect the production time and cost.

10. What should I do if there is an issue with my fish tank?

If you encounter any issues with your fish tank, please contact our customer service team immediately. We offer after-sales support and can arrange for repairs or further technical assistance as needed.

Feel free to reach out if you have any additional questions or need further assistance!